Boarding your Pets with Cuddles & Care  Midhurst Kennel & Cattery - Call Now!

Frequently Asked Questions

Is it necessary to book my pet in?

Yes, so we can have the cage/kennel ready on arrival. For Easter and Christmas holidays, it pays to book in at least two months prior.

What vaccinations are required?

  • Dogs
    • All vaccinations as recommended by your vet. - Bordatella (Canine Cough) is compulsory

  • Cats
    • All vaccinations as recommended by your vet. Cats / kittens not vaccinated need to have an initial vaccination and then a booster 3 weeks later, and then are safe to visit 7 days after the booster.

Vaccination Booklets / Certificates must accompany your pets on arrival and booking in process.

What food will my pet eat?

We have a variety of premium, complete and balanced diet for dogs and cats.

The dogs are fed twice a day.

The cats are fed twice a day with quality Cat Biscuits and or Jellimeats.

Owners wishing to supply special diets are welcome to do so.

What Exercise and Socialising will my pet receive?

As our saying goes - all pets will get cuddles and care!

The Cats are given individual attention while their cages are being cleaned and at meal times.
We are not a 'communal cattery', but your cat will get exercise out in the play area daily if they want to. It is all on 'their terms' and we want them to be stress free and happy.

The Dogs are exercised twice a day; in the mornings while their kennels are being cleaned and then again in the afternoon.
They will always be given individual attention and depending on their social skills, will have other dogs to play with in small groups.

We will never leave a group of dogs out exercising/playing unsupervised.

What do we need to bring?

  • Current Vaccination Certificate
  • Anything that makes your pet feel more 'at home' (No bean bags please!)
  • Any special dietary requirements or medication

Are there special times for dropping off and collecting?

Yes, this will enable us to care for your pets, and for them to settle in to the routines, we require our hours to be followed strictly.
Our Hours are: Monday to Friday 8am to 10am and 4pm to 6pm. Saturday 8am to 10am and Sunday 4pm to 6pm. Closed on Saturday afternoons. We do of course make exceptions for emergencies.

If your dog is coming to us for the first time, we strongly recommend you bring him/her in the morning drop-off slot. This means he/she has the day to interact with us and feel comfortable about staying the night.

What are the daily charges?

Small - $18.00
Medium - $19.00
Large - $21.00
Extra Large - $24.00
Entire dogs - $2.00 aditional charge per day

A daily $4.00 sur-charge will be incurred on Public Holidays

All charges are per Calendar Day or Part There-Of What if my pet becomes unwell?
Should we notice that your pet is acting out of sorts or we notice something of concern, we will monitor them and then contact you or your alternate contact person if you are not available to discuss the next steps. If necessary, your vet (or the after hours vet) will be contacted and we will keep you informed of any developments. Kindly note that all costs will be for your account.

Christmas Bookings

This is our busiest time of the year and a minimum 5 day stay applies to all bookings over the Christmas break from the 20th of December to the 10th of January. Shorter bookings over this time will be accepted, subject to availability, up to the 1st of December each year.

Our normal boarding charges apply over Christmas and we cannot offer a discount during this period.

A deposit of $50.00 per pet is required by 20 November to secure bookings. Please use your pet's name and the reference Xmas.

Our BNZ bank account number in the name of JTTM Services Ltd is 02 0548 0114820 00. At this point, your bookings are confirmed.
Any cancellation of a Christmas booking after 30 November will lose any deposit paid and it is non-transferable

Image result for christmas pets

  1. Is it necessary to bring my pet in?
  2. What vaccinations are required?
    1. Dogs
    2. Cats
  3. What food will my pet eat?
  4. What exercise and Socialising will my pet recieve
  5. What do we need to bring?
  6. Are there special times for dropping off and collecting?
  7. What are the daily charges